The OSX team

A known Android issue, and not every Android phone. The fix that works:

1. Delete the OSX app.
2. Reinstall it from the Play Store.
3. Sign in and retake your photos.

Nothing is lost. Your account keeps everything.

Sorry for the hassle, the tech team is on it. If the reinstall doesn't clear it, open the chat and send a screen recording.

A known Android issue, and not every Android phone. Reinstalling the app is the fix that works.

Check-in photos won't save or look blurry (Android)

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